Terms & Conditions

1. Reservations & Payments

• A deposit is required to confirm your reservation. The deposit amount is specified at the time of booking.
• The remaining balance is due 15 days before your check-in date unless otherwise stated.
• Reservations are not confirmed until the deposit has been received and acknowledged.
• Payments are processed securely through Base44 Payments. By paying, you authorize the applicable charge to your selected payment method.

2. Cancellation & Refund Policy

• Full refund: Cancellations made 15 or more days before check-in are eligible for a full refund of amounts paid.
• Partial refund: Cancellations made 5–14 days before check-in may be eligible for a partial refund at our discretion.
• No refund: Cancellations made fewer than 5 days before check-in are non-refundable.
• Refunds are processed back to the original payment method and may take 5–10 business days to appear.
• Optional cancellation insurance, if purchased at booking, may provide additional coverage — refer to the insurance terms provided at checkout.

3. Check-In & Check-Out

• Standard check-in time is 4:00 PM and check-out is 10:00 AM unless otherwise arranged.
• Guests are required to complete the pre-arrival check-in form before their stay.
• Early check-in or late check-out is subject to availability and must be approved in advance.

4. Occupancy & House Rules

• Maximum occupancy must not be exceeded at any time. Violation may result in immediate termination of your stay without refund.
• Guests are responsible for keeping the property clean and in good condition throughout their stay.
• Smoking is strictly prohibited inside the property.
• Pets are not permitted unless explicitly approved in writing prior to arrival.
• Quiet hours are in effect from 10:00 PM to 8:00 AM. Guests must be respectful of neighbors and community rules.
• Parties or events beyond the registered guest count are not permitted.

5. Damage & Security Deposit

• Guests are liable for any damage caused to the property, furnishings, or equipment during their stay beyond normal wear and tear.
• A security/damage deposit may be collected prior to or during your stay. It will be refunded after check-out inspection, less any deductions for damages.
• Damage must be reported promptly via the damage report form. Unreported damage discovered after checkout may still be billed to the guest.

6. Liability Disclaimer

Holiday Isle 504 is not responsible for any personal injury, loss, or damage to personal belongings during your stay. Guests use the property and its amenities at their own risk. We are not liable for interruptions in utility services, weather events, or circumstances beyond our control.

7. SMS Communications

By providing your mobile number, you consent to receive reservation-related SMS messages. Message and data rates may apply. Reply STOP to opt out. See our Privacy Policy for full details.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of Alabama. Any disputes arising from your booking shall be subject to the exclusive jurisdiction of the courts of Mobile County, Alabama.

9. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our platform after changes constitutes acceptance of the revised terms.

10. Contact Us

Questions about these Terms? Contact us at:
Holiday Isle 504
Dauphin Island, Alabama
holidayisle504@gmail.com